Reform On Integrated Public Service Management In The Regions Based On New Public Service

the impact of e-readiness on ec success in public sector in iran the impact of e-readiness on ec success in public sector in iran

acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...

Developing a citizen-centered model in the Iranian public sector with a new public service approach

Purpose: Citizen-centered government agencies are a prototype of new public service approach which, in effect, calls for citizenship orientation of state-owned agencies. This study aimes at developing a citizen-centered model in the Iranian public sector with a new public service approach.  Methodology: To realize this purpose, the main themes of the main subject of the study were identified u...

The Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals

The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...

Towards Integrated Public Service Delivery Based On An Ontological Framework

Present-day governments are experiencing a shift towards supplying demand-driven and personalized electronic services. This often requires that government organizations collaborate with each other and their services and processes need to be integrated to act in a coherent manner. In this paper, we take the diversity of government agencies as a starting point and focus on the development of a sh...

British public opinion on National Health Service reform.